In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

Thank You, Philadelphia!

185 Years of Service 

Thank you Philadelphia for placing your trust in Philadelphia Gas Works for 185 years. It has been, and will continue to be, a privilege to serve you. is incredibly proud of this achievement; we are also humbled by the fact that few companies ever reach this major milestone.

Since 1836, PGW employees have dedicated themselves to serving Philadelphia 24 hours a day, 365 days a year in the coldest of winter days and the hottest of summer months. We thank our customers, current and former employees, and our stakeholders for helping us provide safe, reliable, affordable energy for all in an environmentally responsible way.

We know we could have only reached this milestone with the help and support of so many along the way and we owe our longevity to you – our customers, suppliers, employees and communities we've worked with over the last 185 years.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.