Press Releases
PGW Offices Will Be Closed in Observance of New Year’s Day
(Philadelphia, Pa. – December 31, 2014) – Philadelphia Gas Works’ (PGW) Customer Service Centers will be closed on Thursday, January 1, 2015 in observance of New Year’s Day. Its Commercial Resource Center will also be closed. Its Residential Customer Call Center will remain open on New Year’s Day for emergency calls only.
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PGW Offices Will Be Closed on Christmas Day
(Philadelphia, Pa. – December 23, 2014) – Philadelphia Gas Works’ (PGW) Customer Service Centers with Wednesday hours of operation (schedule below) will be open from 9 a.m. to 1 p.m. on Wednesday, December 24, 2014. All Customer Service Centers will be closed on Thursday, December 25, 2014 for the Christmas holiday.
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Philadelphia Gas Works Submits Annual Cold Weather Survey to the Pa Public Utility Commission
(Philadelphia, Pa. – Dec. 12, 2014) – Philadelphia Gas Works (PGW) today submitted its Cold Weather Survey to the Pennsylvania Public Utility Commission (PUC). The survey indicates that 10,018 of PGW’s approximately 489,000 residential customers currently remain without natural gas, after their service was terminated this calendar year. This year’s figure represents a 10.7 percent increase over 2013. This year’s survey is also the first in four years to show a decrease in the number of low-income customers without service.
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