In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

Good Gas News

  • December 2014 - Keeping you safe and warm - Happy holidays from your neighbors at PGW.
  • November 2014 - Customer Care at PGW - Conserve and save with PGW EnergySense; Programs for you, from us; Worry-free warmth with LIHEAP (Low Income Home Energy Assistance Program).
  • October 2014 - Fall into savings - As the leaves fall, find comfort in these tips.
  • September 2014 - Are you prepared? September is National Preparedness Month (Ready Notify PA).
  • August 2014 - PGW Natural gas vehicles hit Philly streets - 24 new sedans support expansion of Philadelphia Natural Gas Vehicle (NGV) market.
  • July 2014 - Safety check-in - Summer fun begins with safety.
  • June 2014 - How can we help you today? Many solutions can be found at
  • May 2014 - Struggling with high energy bills? We can help with that. Helpability.
  • April 2014 - What's on your springtime to-do list? Add a call to 8-1-1, if you're digging.
  • March 2014 Special Issue - Keeping natural gas service safe.
  • February 2014 - Keeping Philadelphia safe - Protect yourself and your home from unseen hazards.
  • January 2014 - Need more than LIHEAP this season? Look to Crisis, UESF, and PGW assistance programs.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.