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PGW Files Request With Regulators to Shield Customers from Billing Anomalies

(Philadelphia, Pa – April 28, 2023) – Philadelphia Gas Works (PGW) today asked the Pennsylvania Public Utility Commission (PUC) for emergency relief to exclude May 2023 usage from its Weather Normalization Adjustment (WNA) formula in order to provide an added protection to customers in the event of abnormal weather and to move the WNA proceeding into the rate case in order for a more substantive review of the formula.

PGW proactively filed this request in an effort to shield its customers from a potential anomaly similar to last year. In making this request, PGW is particularly concerned about its impact on lower-income customers. With respect to the WNA, PGW is focused on protecting its customers – for example, it refunded over $12.6 million to customers, asked the PUC to allow a cap on the charge, and proposed a permanent removal of May from the formula. Notably, the PUC’s Bureau of Investigation and Enforcement (“I&E”) has indicated that it agrees with the protections PGW has requested for this May and to move the proceeding into the rate case.

For over two decades, PGW has had a WNA as a component of our rates. Utilities use this adjustment to help make customer heating bills more predictable and stable. The WNA adds a charge when weather is abnormally warm, and credits a customer when weather is abnormally cold.

PGW Extends Application Deadline for Energy Innovation Lab to May 9

Energy entrepreneurs developing products or services that advance clean energy and affordability could receive funding and business coaching and mentorship

PHILADELPHIA (April 27, 2023) –The deadline to apply for Philadelphia Gas Works’ (PGW) Energy Innovation Lab has been extended to Tuesday, May 9, 2023. The lab, a collaboration between PGW and Temple University’s Small Business Development Center (TU SBDC), is a small business incubator for entrepreneurs developing ground-breaking products or services that have potential to reimagine the energy sector.

The goal of the Energy Innovation Lab is to discover a new generation of entrepreneurs whose sustainable concepts can help meet Philadelphia’s growing energy needs, promote energy efficiency and affordability, as well as help the City meet its 2050 goal of carbon neutrality.

Those selected for the two-year incubator will receive comprehensive business and mentoring support services from PGW and TU SBDC, as well as a stipend of up to $30,000. Applicants must have solutions that are beyond the proof-of-concept stage and are entering into product development.

A knowledgeable panel of volunteer judges from Philadelphia’s leading energy, innovation, and start-up development organizations will oversee a two-round evaluation process. Applicants’ proposals will be evaluated and ranked based on viability and alignment with PGW’s mission of enhancing the quality of life for all by delivering safe, reliable, affordable energy in an environmentally responsible way.

The Energy Innovation Lab was established in 2021 and currently supports two companies: ATP-PA, which is developing an economical method of capturing carbon dioxide; and Metal Light, which is developing a portable power generator fueled by metal and air with zero emissions. More information about their participation in the lab can be found here: youtube.com/watch?v=lLCRqO1LyZo.

To learn more about the program, application process, judges, and timelines please visit incubator.pgworks.com.

PGW Marketplace’s $90 Instant Rebate on Smart Thermostats Returns for A Limited Time

Programmable thermostats are the most effective way to save money and conserve energy

PHILADELPHIA (April 26, 2023) – In celebration of Earth Month, Philadelphia Gas Works (PGW) is offering customers a $90 instant rebate on energy-efficient smart thermostats through PGW's online Marketplace through April 30. The limited-time offer makes smart thermostats – the most convenient and effective way to reduce energy and costs – more affordable for customers.

For a select number of ENERGY STAR^®-certified thermostats, the instant rebate covers most of the cost (not including sales tax, shipping, and installation). For instance, the cost of a Honeywell Home 7-Day Programmable Thermostat with Wi-Fi, which normally retails for $99.99, is lowered to $9.99 with PGW’s limited-time offer. In addition to PGW’s instant rebate, certain models may be eligible for manufacturers’ discounts to reduce costs even further.

Smart thermostats can be controlled remotely through a smartphone or tablet, depending on the model. Among the many features that smart thermostats help customers manage home energy use are:

Tracking energy usage changes over time and gauging the potential impact on energy bills.
Learning customers’ usage patterns to heat and cool homes.
Reducing heating and cooling system usage when customers leave or return home.
Alerting customers to heating or cooling issues within their homes.
Monitoring and controlling home temperatures remotely through a smart device, depending on the model.

All PGW customers are eligible for purchases through the PGW Marketplace, available at pgworks.com. All thermostats must be installed in a residence served by PGW for gas heating. Customers may receive up to three rebates and will earn $30 for the second and third thermostats purchased.

For information on PGW’s Marketplace and additional energy efficiency initiatives visit pgworks.com/customer-care/efficiency.

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