In The News

PGW Reminds City Residents and Contractors to Call 811 Before Digging

PHILADELPHIA (August 10, 2020) –Tuesday, August 11 or 8/11, will be more than just another hot summer day. It’s a day when Philadelphia Gas Works (PGW) reminds City residents and contractors to dial 811 before digging to avoid potential injury and to reduce the risk of damaging natural gas infrastructure or other underground utility lines.

Regardless of the size of the project, anyone planning to pave, excavate, or demolish a building should – and is legally required to – call Pennsylvania 811. It is recommended to call three to 10 business days prior to beginning a project.

The 811 number connects callers to Pennsylvania’s “One Call” system, which alerts utilities to identify the location of service or distribution lines within the scope of the proposed worksite. The respective utilities will then visit the site to either indicate that the site is clear of utility lines or mark and/or flag the location of its infrastructure. 

PGW also encourages City residents to call 811 to report any suspect contractor that may be digging without a valid Pennsylvania One Call ticket in place, which alerts all facility owners of a possible safety concern. Jobsites that do not have visible paint or flag markings onsite should be reported to 811.  

Calls to Pennsylvania 811 are free, available 24 hours a day, and helps make energy infrastructure safer. Notification to the 811 system can also be made online at pa1call.org. For more information, visit PGW’s YouTube channel: https://bit.ly/2bbAeZm.

PGW is committed to delivering safe, reliable natural gas service to City residents and businesses. In addition to the reminder to call before you dig, PGW also urges anyone who smells a gas odor to leave the area immediately, and then call PGW’s 24-hour gas emergency hotline at (215) 235-1212 from a safe location. To learn more www.pgworks.com/safety.

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PGW Calls for Local Businesses to Join Bidding Process

New online procurement system makes it easier for area vendors to do business with PGW

PHILADELPHIA (August 6, 2020) - Area businesses facing challenges caused by the COVID-19 pandemic could discover new or existing opportunities by registering in Philadelphia Gas Works’ (PGW) electronic bidding process. Through PGW’s new Procureware system, local businesses will find a simple and easy way to match their services to PGW’s contracting notices.

“PGW is always looking for partners to work alongside us in our mission to provide safe, reliable natural gas service to residents and businesses,” said Erica Patterson, Director, Contracts Management & Supplier Diversity at PGW. “As the current health crisis continues to impact the City, we want local businesses to be aware that PGW does have prospects available and we encourage them to participate in our vendor network.” 

Current PGW vendors and potential suppliers can visit pgw.procureware.com/home to create a new user profile to access the procurement system to view PGW’s RFP (Request for Proposals), RFI (Request for Information) and RFQ (Request for Quotations) postings. The bidding portal is accessible through any web browser, platform or operating system. Vendors can also choose automated email communications for bid opportunities.

PGW encourages the growth of companies with certification as Minority, Women, Veteran, and Disabled-owned Business Enterprises. In addition to the opportunities PGW’s bidding system offers the City’s business community, the paperless procurement system also furthers the company’s commitment to environmental stewardship and sustainability. For more information, visit pgworks.com/business/about-us/procurement/work-with-pgw.

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PGW OFFICES TO CLOSE ON JULY 3, 2020 FOR INDEPENDENCE DAY

PHILADELPHIA (July 2, 2020) –Philadelphia Gas Works’ (PGW) offices will be closed on Friday, July 3, 2020, in observance of Independence Day (July 4^th). All gas leaks or any gas-related emergency should be immediately reported to PGW’s 24-hour Emergency Hotline at 215-235-1212.

PGW offices will resume normal business hours on Monday, July 6, 2020. 

PGW’s five Customer Service Centers will remain closed until further notice due to the ongoing COVID-19 pandemic.

Customers may check their bills, make bill payments or obtain other information at pgworks.com.

PGW wishes our customers a safe and enjoyable holiday weekend. We also remind Philadelphians to continue to  help prevent the spread of COVID-19 by wearing face masks, maintaining social distance, practicing good hygiene, and following the guidance of City health officials.

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