In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. Read More.  Hide


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Smell Gas? (215) 235-1212


What's New

Hurricane Sandy, one year later

For many home and business owners in the Northeast, moving on from Hurricane Sandy is easier said than done. Our entire region, from Long Island ...

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Good energy makes good sense

In August of last year, PGW launched its conservation campaign. With a new video (which we edited into two TV spots), billboards and print ads intro...

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School’s Back In Session

For the fifth year in a row, PGW employees dug deep in August to support local kids preparing for the new school year. This time, our colleagues ...

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Meet PGW

Welcome to Philadelphia Gas Works. We’ve built this blog to be another place where you can learn about what matters to you. From projects we...

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.